TrialBase, Inc. understands the importance of privacy protection and we make every effort to ensure the information you share with us is secure. This Privacy Policy outlines our practices for acquiring, storing, and using the information you provide to us or that we may otherwise collect through our website.

The personal information we collect, such as your name, physical address, email, and phone number, are used for the purpose of providing our service. We may also securely collect information about your credit card or bank account through a secure third-party payment processor, Stripe, Inc. This payment information is not held by us. For more information about how Stripe, Inc. collects and uses your data, visit the Stripe Privacy Policy.

We may also collect anonymous information from visits to our website through the use of “web beacons”, which do not access your personal information, but rather allow us to count users who have visited our websites. This anonymous information is sometimes known as “clickstream data”. TrialBase, Inc., or its vendors, may use this data to analyze trends and statistics to help us provide better customer service.

When you visit or log in to our website, cookies and similar technologies may be used by us or our vendors to associate these activities with other personal information they or others have about you, including by association with your name, your email, or other information. We (or service providers on our behalf) may then send marketing communications to you using this information.

In addition, a third party service called Microsoft Clarity may be used to capture how you interact with our website through behavioral metrics, heatmaps, and session replay to improve our products/services. Additionally, we use this information for site optimization and fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

The information we collect may be used for the following purposes, where necessary:

• To tell you about our products and services;
• To establish and maintain our business relationship with you;
• To provide or otherwise facilitate our products and services;
• Through our third party payment processor, Stripe, to process payment for the products and services you may use; or
• For the management and defense of legal claims and actions, compliance with court orders and other legal obligations and regulatory requirements, and as otherwise permitted or required by law.

You have the choice at any time to refrain from providing personal information to TrialBase, Inc. Please understand, however, that your choice not to provide certain information may limit or prevent us from being able to provide services to you.

You may opt-out of our collecting of this data and our marketing communications to you by emailing moc.esablairt@troppus and include the email address of the person exercising the right to opt-out. Any personal information provided in the email in connection with the submission of the opt-out request will be used solely for the purposes of complying with the request.

TrialBase, Inc. does not disclose any personal information gathered from our website to persons outside of our company, except as described below.

Personal information provided to us in the ordinary course of our provision of services is disclosed to the parties normally expected to receive that information. For example, information disclosed to a service provider during a deposition will be disclosed to counsel of record who requests a transcript of that deposition. Access to the data that is collected through our website is limited to authorized TrialBase, Inc. employees and companies that provide services (such as computer support) to TrialBase, Inc. and to the parties to which we disclose the information as a customary part of providing our services.

TrialBase, Inc. provides court reporting and litigation services for corporations and law firms that operate in the U.S. (“Customers”). Because of this, personal information may be transmitted to, shared with, and stored by Customers, whether here in the United States or in other countries where they have operations. To the best of TrialBase, Inc.’s belief, our Customers’ operations are governed by the same general privacy principles and security practices as TrialBase, Inc. However, TrialBase, Inc. shall not be held liable for the security policies and practices of our Customers.

TrialBase, Inc. may release personally identifiable information if legally required to do so by law enforcement or other governmental authority, or under advice of counsel. We may also release personal information to protect the rights or property of TrialBase, Inc. to prevent a crime or protect others from harm.

We may also send personal data, such as your name and email address, to marketing companies who will then contact you to determine feedback and satisfaction with our services. These companies may also send you information on our services. We will only provide these agents and suppliers with the personal information they need to deliver the service we have requested, and who have agreed to maintain the confidentiality of that information in accordance with this Privacy Policy.

We may also provide your information in connection with the sale or transfer of all or part of TrialBase, Inc.’s business to another company. In that case, we will require such a buyer to agree to treat your information in accordance with this Privacy Policy.

TrialBase, Inc., makes every effort to ensure the accuracy of your records. We do not alter your information before sharing it with third parties. You may contact us at any time to review the accuracy of the personal information you provide us, and if you find any errors, you have the responsibility to notify us so that we may have the correct information. It is your responsibility to keep your records with TrialBase, Inc. updated by notifying us by email at the address in this Privacy Policy. We will do our best to respond to all reasonable requests to update your data in a timely manner. Please note that the sensitive nature of our business may limit our ability to provide access to certain records if doing so may be unduly burdensome, infringe on the rights of others, or is prohibited by law.

If you wish to remove your record from our websites and end your relationship with TrialBase, Inc., please notify us by emailing moc.esablairt@troppus from the email address used in your account with us.

TrialBase, Inc. uses reasonable and industry accepted security measures to maintain the security of the personal information that we may collect and process. In doing so, may use encryption, firewalls, password protection, and physical lock and key to help prevent unauthorized access to this information. We may also place internal restrictions on who in the company may access data to help prevent unauthorized access to your personal information. Despite our safeguards, the nature of the Internet is such that data may be intercepted by unauthorized third parties regardless of any security measure that may be in place. Therefore, in submitting information to our websites, you assume the risk of an unauthorized third party obtaining that information.

TrialBase, Inc.'s websites may contain links to other sites on the Internet. TrialBase, Inc. has no control over the personal data these other sites collect, and we encourage you to review their Privacy Policies if you are concerned.

Registration on TrialBase, Inc. is not intended for persons under the age of 18.

TrialBase, Inc. reserves the right to update this Privacy Policy at any time. You can always obtain a copy of the most up-to-date policy by visiting this website.

You may lodge any complaints about violations of this Privacy Policy with us at moc.esablairt@troppus or with the Federal Trade Commission.

Except for complaints to the Federal Trade Commission, all disputes relating in any way, directly or indirectly, for any breach of this Privacy Policy by us will be subject to arbitration. All arbitration proceedings shall be conducted according to the rules of the American Arbitration Association (“AAA”) in Delaware, including any dispute about the scope of this arbitration agreement, and including all questions about the types of disputes that are subject to this arbitration agreement, all of which you agree will be decided by the arbitrators, whose decision will be final and binding on you. Any issue concerning the extent to which a dispute is subject to arbitration, or concerning the applicability, interpretation or enforceability of this agreement, including any contention that all or part of this agreement is invalid or unenforceable, shall be governed by the Federal Arbitration Act and resolved by arbitrators. You acknowledge and agree that, in any arbitration proceeding, no deposition will be taken, and all other forms of discovery of facts will be limited to those things that the arbitrators determine, in their sole discretion, to be necessary. Further, in any arbitration proceeding, (i) there shall be no award of punitive, exemplary, incidental or consequential or other special damages and (iii) the parties will conduct the arbitration confidentially and expeditiously and will pay their own costs and expenses of arbitration, including their own attorney's fees. If you are unable to afford the AAA fee, you agree to notify all persons against whom you have an arbitrable claim and give such persons the opportunity individually and as a group to pay such fee. The proceeding and the decision shall be kept confidential by the parties. All claims you may have under this Privacy Policy must be brought within one (1) year of the date on which the claim arose.

This Privacy Policy is current as of the effective date set forth above. By using this site, you accept all the terms of this Privacy Policy. If you do not agree, please do not use this site and/or our services.

Your continued use of this site and/or continued provision of personally identifiable information to us following the posting of any changes to the Privacy Policy will be subject to the terms of the then-current Privacy Policy.

If you have questions or concerns about this Privacy Policy you may contact us at moc.esablairt@troppus.

If you are a California resident, the CCPA permits you to request information regarding the disclosure of your personal information. See above for more information about our privacy and data collection policies. To make a request with regard to your personal information, you may contact us at moc.esablairt@troppus.